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Frequently
Asked Questions:
Q: Can I ship my dress to you to have it
preserved?
A: Yes,
if professional preservation is not available in your area, you
may ship your gown to a national facility where it will be cleaned,
preserved and shipped back to you UPS. Or you may use our Do-it-yourself
kit to preserve your dress yourself.
Q: Does your method keep the dress looking white? Or
is yellowing just inevitable as it gets older?
A: Keeping your wedding gown in an acid-free environment is your best protection against yellowing. Museum Method™ preservation is 100% acid-free and will keep your gown in the best condition possible.
Some
fabrics will yellow more than others as they get older. Silk and nylon,
in particular, have a tendency to do so. However, the greatest
cause of yellowing bridal gowns is leaving the dress in the plastic
bag that the dress came with or a drycleaner's bag. Plastic gives
off fumes that actually cause yellowing. Proper preservation of
any textile garment depends on an acid-free, climate controlled
environment.
Q: Why should I preserve my dress?
A: Many
brides preserve their dress in hopes that a sister, friend or
a daughter may wear it someday. Others preserve it for sentimental
reasons. It is a treasured keepsake of your special day, and even
if a future daughter does not wear it, she undoubtedly will treasure
it also.
Q: Will a wedding gown be damaged from hanging
with Museum Method preservation?
A: The gown
is not damaged from hanging for several reasons:
- Much of the weight of a bridal gown is in
the train. We roll the train up in acid-free tissue and then
the rolled train sits at the bottom of the bag, so that the
shoulders of the gown do not bare the weight.
- We also hang the gown on a shoulder size hanger,
and because the bodice is stuffed with tissue, the gown is supported
all around. It is similar to the gown being worn by a person:
the "body" supports the gown, instead of a thin hanger.
- Lastly, when we do have a particularly heavy
gown, we sew twill tape straps inside the lining of the gown
at the top of the skirt as reinforcement to help bare the weight
of the gown. Very few gowns are so heavy that they require this.
Q: How does Museum Method protect my gown?
A: Our acid
free 100% cotton cover protects the dress from dust and light,
and allows the dress to breathe protecting it from mildew. Acid
free tissue helps to keep acid migration from damaging the dress.
The acid free environment helps keep the dress from yellowing.
The "shoulder size" padded cotton hanger helps to keep
the gowns shape. Because the gown is not folded, it is protected
from permanent creasing damage.
Q: Why is it important to inspect your dress
periodically?
A: Many dresses
which look clean after the wedding have stains appear on them
after a few months or years. These may have been caused by spills
which dry clear but turn brown over time. Dry-cleaning solvents
won't remove these undeveloped stains.
But by inspecting your dress from time to time, you may catch
some of these stains forming and have them removed before they
become too difficult.
You should also be looking for mold or mildew as well as creasing damage. Periodic inspection will help you keep your gown in the best condition possible. Always wear cotton gloves when inspecting.
Q: What if I notice there are still some
stains after I get my gown back?
A: We include
a 30 day money back guarantee on the cleaning and preservation
of your gown. If you are not satisfied, simply return your gown
and have it reprocessed. If you are still not satisfied,
return the preservation materials, and your purchase price will
be refunded.
Some Museum Method Providers may offer additional warranties. Check with your Museum Method provider for additional warranties.
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